Agentic Customer Support Swarm
A multi-agent system that doesn't just answer FAQs but autonomously handles refunds, scheduling, and account updates.
The Tech: LangGraph, GPT-4o, Function Calling, Stripe API
The Impact: 75% automated resolution, $8.5M annual savings.
- Orchestrated swarm of specialized agents (Triage, Auth, Action)
- "Constitutional AI" guardrails for safe financial advice
- Direct write-access to CRM and ERP systems